Welcome to The Data Sequence. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. If you do not agree, please do not use our services.

1. Use of Website

By using our website, you agree to:

• • Use the website only for lawful purposes

• Not engage in any activity that disrupts or damages the website
• Provide accurate and complete information when submitting forms
• Not misuse, copy, or attempt to gain unauthorized access to our website or systems

2. Services

The Data Sequence provides services such as:

• Software Development
• Web Design & Development
• Digital Marketing
• Data-related solutions

All services are subject to project-specific agreements, timelines, pricing, deliverables, and service terms agreed with the client.

3. Intellectual Property

• All content on this website, including text, graphics, logos, and designs, is the property of The Data Sequence unless otherwise stated.
• You may not copy, reproduce, modify, or distribute website content without written permission.
• Ownership of client-specific deliverables will be determined by the applicable project agreement and payment terms.

4. Payments, Cancellation & Refunds

• Pricing for services will be shared based on project requirements or applicable service packages.
• Payments must be made according to the agreed payment schedule.
• For monthly retainer services, cancellation requests should generally be provided at least 30 days in advance, unless otherwise agreed in writing.
• Project or service fees already paid are generally non-refundable once work has commenced, except where otherwise stated in the applicable agreement or required by law.
• Approved refunds, where applicable, will be processed according to the relevant project or service agreement.
• Delayed payments may result in project delays, suspension, or termination of services.
• Any outstanding work, third-party costs, or committed expenses incurred before cancellation remain payable by the client.

5. Service Levels & Remedies

Where a specific Service Level Agreement (SLA) is included in a client agreement, the applicable SLA will govern service availability, response times, and remedies.

If an SLA commitment is not met, the client may be entitled to the remedies specifically stated in the applicable SLA, which may include service credits or other agreed remedies.

Unless expressly stated in writing, website, development, marketing, or other project services do not include guaranteed uptime, performance, leads, revenue, or business results.

6. Limitation of Liability

To the maximum extent permitted by applicable law, we are not liable for:

• Any indirect, incidental, or consequential damages
• Loss of data, revenue, profits, or business arising from use of our services
• Issues caused by third-party tools, hosting, APIs, platforms, or integrations
• Delays caused by client dependencies, approvals, or third-party services

Our liability, where applicable, will be limited to the amount paid by the client for the specific service giving rise to the claim, unless otherwise required by law or agreed in writing.

7. Third-Party Services

Our services may involve third-party tools or platforms. We are not responsible for:

• Their performance or downtime
• Changes to their pricing, policies, or functionality
• Their privacy policies or terms
• Service interruptions caused by third-party providers

8. Termination

We reserve the right to:

• Suspend or terminate services if these terms are violated
• Suspend services for overdue payments
• Terminate an engagement according to the applicable project or retainer agreement
• Refuse service where permitted by applicable law

Termination does not remove any payment obligations or other responsibilities that arose before termination.

9. Confidentiality

We respect client confidentiality and will not share project-related confidential information without consent, unless required by law or necessary to provide agreed services.

10. Dispute Resolution

Any dispute arising from or relating to our services or an applicable agreement should first be addressed through good-faith discussions between the parties.

If the dispute cannot be resolved amicably, the parties may mutually agree to resolve the dispute through arbitration in accordance with applicable Indian law.

Unless otherwise agreed in writing, the seat and venue of arbitration shall be Ahmedabad, Gujarat, India, and the arbitration shall be conducted in English.

11. Changes to Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date.

Continued use of our website or services after changes are published constitutes acceptance of the updated terms, subject to applicable law.

12. Governing Law & Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Subject to the dispute-resolution provisions above, the courts located in Ahmedabad, Gujarat, India shall have jurisdiction over disputes arising from these Terms or our services.

13. Contact Information

For any questions regarding these Terms:

• 📍 Address: B-1104, The Capital, Science City, Ahmedabad, Gujarat 380058
• 📞 Phone: +91 8866746662