At The Data Sequence, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, retain, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, etc.
• Business Information: Project details or requirements submitted through forms.
• Technical Data: IP address, browser type, device information, and usage data.
• Cookies & Tracking: Cookies and similar technologies used to improve user experience, analyze traffic, and measure website performance.

2. How We Use Your Information

We use the collected data to:

• Provide and manage our services
• Respond to inquiries and support requests
• Improve our website and services
• Send updates, offers, or marketing communications where permitted
• Ensure website security and prevent fraud
• Comply with applicable legal and regulatory requirements

Where GDPR applies, we process personal data based on applicable legal grounds, including consent, contractual necessity, legitimate interests, or legal obligations, as appropriate.

3. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

• Trusted third-party service providers and subprocessors supporting our services
• Cloud hosting, analytics, communication, AI, and security providers
• Legal or regulatory authorities when required by law
• Internal team members for project execution

Our subprocessors are required to process information only for authorized purposes and subject to appropriate contractual and security safeguards.

4. Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Where applicable, our security and privacy practices are designed to address requirements under applicable laws and frameworks, including GDPR and India’s Digital Personal Data Protection Act, 2023 (DPDP Act).

However, no method of transmission over the internet is 100% secure.

5. Cookies Policy

Our website may use cookies and similar technologies for:

• Essential website functionality
• Improving user experience
• Analyzing traffic and user behavior
• Storing user preferences
• Marketing and performance measurement

Where required by law, non-essential cookies will only be activated after obtaining your consent.

Our cookie-consent mechanism allows you to accept, reject, or manage non-essential cookie categories. You can also change your preferences or disable cookies through your browser settings.

6. International Data Transfers

Some of our service providers may process data outside India or your country of residence.

Where applicable, we use appropriate safeguards for international transfers, including Standard Contractual Clauses (SCCs) or other legally recognized transfer mechanisms required under applicable data protection laws.

7. Data Retention

We retain personal information only for as long as necessary for the purposes described in this Privacy Policy or as required by law.

As a general guideline:

• Contact and inquiry information: up to 24 months
• Customer and business information: during the relationship and up to 3 years thereafter
• Analytics and technical data: generally up to 26 months
• Call recordings or transcripts, where applicable: generally up to 90 days, unless a different period is required by contract or law

Information may be retained longer where required for legal, security, accounting, or dispute-resolution purposes.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Your Rights

Depending on applicable law, you may have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent
• Object to or restrict certain processing
• Request data portability where applicable
• Opt-out of marketing communications
• Raise a privacy grievance

Under India’s DPDP Act, 2023, applicable Data Principals may also exercise rights provided under the Act, including correction, erasure, consent withdrawal, and grievance redressal.

Where GDPR applies, you may also have the right to lodge a complaint with the relevant data protection supervisory authority.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions, privacy requests, or grievances regarding this Privacy Policy, you can contact us:

• 📍 B-1104, The Capital, Science City, Ahmedabad, Gujarat 380058
• 📞 Phone: +91 8866746662